Refunds

Where a course has to be cancelled by Dartmoor Motorcycle Training due to unforeseen circumstances, such as the instructor being unwell, the site being un-safe, or the weather outlook is such that rider safety might be compromised, alternative dates will be provided at no further charge.

Where a rider fails to arrive within a reasonable time delay (at the discretion of the instructor) to a course, they are considered to have failed to show up and fore fit their payment.

Where a rider arrives and is clearly unfit due to alcohol, drugs, or general attitude - the instructor may in the interests of safety bar them from participation.  No refund will be made but an alternative date can be booked for a reduced fee. IE CBT its £20

Where a rider arrives intending to use their own bike and it is clearly not legally fit for road use, or displaying a TAX disk, or if they do not have the original insurance policy, or if it is 3 years old a valid MOT, the instructor may decide to allow it on-site but not be used on the road ride.  If an alternative bike or scooter is available then an immediate cash payment to the instructor for the difference in course booking fee may be made and the rider continue to participate.  No refund but an alternative date can be booked for a reduced fee.  IE CBT its £20

Where the rider fails to bring the required licence (both parts of the new type) then they cannot complete the road ride element of a CBT, and face paying for a 2nd day charged at a slightly lower rate.  IE CBT its £20

Where a rider fails a Theory Test inside our cancellation notice period and cannot then take the practical road ride the test fee is fore fit and if the un-used training slot not taken up by another rider booking that too will be fore fit.

Where less than 14 days notice cannot be given for cancellation of Road Riding courses, then the deposit will be fore fit.  Any payment in excess of the deposit will be refunded.

Please also refer to our Policies web page if these points are not clear.